IT Support Manager

Hanwha Ocean is undergoing a transformative journey, evolving from a traditional shipbuilder into a comprehensive Engineering, Procurement, Construction, Installation, and Operation (EPCI(O)) solutions provider, offering products such as FPSO, FLNG, Offshore Renewables and other Floating Production Units. 

The Offshore Business Division is proud to announce the establishment of new Global Business Centers marking a significant milestone in our journey toward becoming a project-centric and client-driven organization. This strategic expansion enhances our ability to deliver exceptional project execution and knowledge-driven operational models by seamlessly integrating the upstream cultures of Asia, Europe, and America.

Explore opportunities to be part of our dynamic team and contribute to groundbreaking projects that redefine the offshore industry.

Position Overview:

The IT Support Manager will be responsible for managing the day-to-day IT operations of the Hanwha Ocean Brazil Ltda. office in Rio de Janeiro. This role ensures the smooth functioning of all IT infrastructure, user support, and systems compliance, supporting engineering teams and administrative staff, while coordinating closely with the global HQ in Korea and regional entities.

Key Responsibilities:

• Manage and maintain IT systems including servers, laptops, printers, and network infrastructure (LAN/WiFi/VPN)
• Provide 1st IT support for staff (Windows, Office365, engineering software)
• Set up new user accounts, devices, and access rights in accordance with company policy
• Monitor cybersecurity compliance and liaise with Group IT security teams
• Manage relationships with local IT vendors, telecom providers, and hardware suppliers
• Coordinate procurement and inventory of IT equipment and software licenses
• Act as local IT project coordinator during system upgrades, migrations, or office expansions
• Support international collaboration tools (MS Teams, SharePoint, remote access tools)
• Troubleshoot hardware/software/network issues in coordination with global HQ
• Maintain documentation of systems, procedures, and asset records
• Collaborate with the IT department of Hanwha Ocean HQ in Korea to ensure alignment of global IT standards
• Provide support for the setup and management of dedicated servers, domains, and local infrastructure as needed

Qualifications:

• Bachelor’s degree in information technology, computer science, or related field
• Minimum 5 years of IT support or IT infrastructure experience, preferably in an international office environment
• Strong working knowledge of Windows OS, Microsoft 365, and networking fundamentals
• Familiarity with endpoint management tools, security protocols, and cloud services (Azure preferred)
• Excellent problem-solving and communication skills
• Fluent in English; Korean proficiency is a plus
• Experience working in an engineering, construction, or project-based environment is an advantage

Hanwha believes that diversity and inclusion are vital to our success. We believe that by embracing different ideas and approaches, we enhance our ability to deliver the best results for our employees, our environment, and ultimately our business partners and customers. We foster a culture where all colleagues are able to share their passions and ideas in order that we may collectively embrace and overcome the challenges in our industry, and work toward a brighter future.

Hanwha is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.